Terms & Conditions scrplay2 – Platform Terms of Use for Malaysia

By accessing, browsing, or using any part of the scrplay2 – whether via the website, mobile app, or any other digital channel we provide – you expressly and unconditionally agree to be bound by these Terms & Conditions ("Terms"), together with our Privacy Policy and Responsible Gaming Policy.

If you do not agree with any part of these Terms, you are not permitted to use the platform scrplay2. Your continued use of this platform following any amendments to these Terms will be deemed acceptance of the revised terms.

These Terms constitute a legally binding agreement between you ("User" or "Member") and scrplay2 ("the Company", "We", or "the Platform"). These Terms are written in Bahasa Malaysia for the convenience of Malaysian users, and in the event of any dispute, the Bahasa Malaysia version shall serve as the primary reference.

To be eligible to open and use an account scrplay2, you must meet all of the following eligibility requirements at all times:

• Age: You must be at least 18 years of age. scrplay2 does not permit any underage individual to register or play. We reserve the right to request proof of age at any time.
• Location: You must be located in a region where participation in online gambling activities is permitted under applicable local laws.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement. Individuals who have been declared bankrupt or are under judicial supervision are not eligible to register.
• Non-Employees: Employees, partners, agents, contractors, and immediate family members of scrplay2 are not eligible to open an account or participate in promotions.
• One Account Only: Each individual is entitled to hold only one (1) scrplay2 account. Multiple accounts found to belong to the same individual will be suspended and all balances may be forfeited.

Scrplay2 reserves the right to request identity verification at any time for KYC (Know Your Customer) compliance purposes. Failure to provide the required documents within the stipulated period may result in your account being temporarily frozen.

Account registration scrplay2 is free and open to all individuals who meet the eligibility criteria in Section 2. By registering, you agree to provide accurate, current, and complete information.

• You are solely responsible for maintaining the confidentiality of your password and account login details. scrplay2 will not be liable for any losses arising from unauthorised access to your account.
• You must notify scrplay2 immediately upon becoming aware of any unauthorised access to your account.
• Personal information provided at registration must be accurate and match a valid Malaysian identity document (MyKad, passport).
• Any attempt to register using a false identity, another person's identity, or misleading information will result in immediate account termination and appropriate legal action.
• You agree to keep your account information up to date whenever changes occur, particularly your contact details and payment methods.

All financial transactions on the platform scrplay2 is conducted in Malaysian Ringgit (RM). We support the following deposit methods, all of which are recognised Malaysian payment channels:

• Touch 'n Go eWallet – Instant deposit, minimum RM10
• DuitNow – Instant transfer via mobile number or IC number, minimum RM10
• GrabPay – Instant deposit, minimum RM10
• Boost – Instant deposit, minimum RM10
• ShopeePay – Instant deposit, minimum RM10
• FPX – Maybank2u – Online bank transfer, minimum RM20
• FPX – CIMB Clicks – Online bank transfer, minimum RM20
• FPX – Other Banks – FPX-supported banks, minimum RM20

The maximum daily deposit limit is RM50,000 for standard accounts. Gold VIP members and above may request higher limits through their account manager. All deposits are subject to automated security checks and may require additional verification depending on the transaction amount.

scrplay2 does not accept deposits from credit or debit cards, loans, or any source that is not legitimately yours. Deposits identified as proceeds of illegal activity will be forfeited and reported to the relevant authorities.

Withdrawal of funds from the account scrplay2 subject to the following terms:

• Minimum Withdrawal: MYR 20 for all withdrawal methods.
• Withdrawal Method: Withdrawals can only be made via the same payment method used for the deposit, or to a Malaysian bank account registered in your own name.
• Processing Time: Withdrawals are processed within 30 minutes to 24 hours depending on your VIP tier and chosen method. Requests requiring KYC review may take up to 3 business days.
• Identity Verification: Withdrawals exceeding RM5,000 will require full identity verification (KYC). Documents that may be requested include a copy of your MyKad and a recent bank statement.
• Wagering Requirements: Any bonus received must meet the stipulated wagering requirements before the relevant amount can be withdrawn. Please refer to Section 6 for full details.

Scrplay2 reserves the right to reduce, suspend, or decline a withdrawal request if there are reasonable grounds to suspect fraud, a breach of terms, or if an internal investigation is ongoing. You will be notified within 48 hours should your withdrawal be placed on hold pending investigation.

All bonuses and promotions offered by scrplay2 subject to the specific terms stated on their respective promotions pages, as well as the following general terms:

• Wagering Requirement: All deposit bonuses are subject to wagering requirements. For example, a RM100 bonus with a 10x wagering requirement means you must wager a total of RM1,000 before the bonus balance can be withdrawn. Specific wagering requirements are stated in each promotional offer.
• One Bonus Per Account: Each promotion may only be claimed once per account, per household, and per IP address. Attempting to claim a bonus more than once using different accounts is a serious violation of these terms.
• Validity Period: All bonuses have a set validity period. Any bonus not used within that period will expire and cannot be reinstated.
• Eligible Games: Some bonuses are only valid for specific games. Wagers placed on ineligible games may not count towards meeting the wagering requirements.
• Game Contribution: Different games may contribute varying percentages toward the wagering requirement. Slots typically contribute 100%, while table games such as Baccarat and Blackjack may contribute a lower percentage.

All games available on the platform scrplay2 – including Baccarat, Blackjack, Dragon Tiger, Roulette, Sic Bo, Texas Hold'em Poker, slots, fishing games, football betting (Malaysia Super League, EPL), badminton, cricket, e-sports, and other games – are subject to the following rules:

• Game results are final and cannot be disputed once a round is completed, unless there is clear evidence of a technical system failure verifiable through our server logs.
• In the event of a technical failure during an active game, scrplay2 will make every effort to resolve the affected round. If this is not possible, the original stake will be returned to your account.
• The use of third-party software, automated bots, gameplay assistance tools, or any method that provides an unfair advantage is strictly prohibited and will result in immediate account termination.
• Collusion between players, bet recycling, and any strategy designed to exploit promotions or the system are serious violations that may result in account closure and forfeiture of winnings.
• Scrplay2 reserves the right to void any wager placed at odds or under conditions that are clearly erroneous due to technical or human error.

scrplay2 fully committed to responsible gaming practices. We provide the following tools to help you play within healthy limits:

• Daily / Weekly / Monthly Deposit Limits: You may set a maximum deposit limit on your account. Limits take effect immediately when lowered, and require a 72-hour cooling-off period when raised.
• Loss Limit: You may set a maximum loss limit for any given time period. Once this limit is reached, you will be unable to continue playing until the limit period resets.
• Play Time Limit: Set a maximum playing session duration. The system will notify you when your session is about to end and will restrict access once the limit is reached.
• Self-Exclusion: You may choose to exclude yourself from the scrplay2 platform for a set period — from 24 hours up to 5 years. For permanent self-exclusion, please contact our support team.
• Gambling Health Check: Complete a short questionnaire in your account to assess whether your playing habits remain at a healthy level.

If you or someone you know needs help with problem gambling, please contact Talian Nur 15999 or visit the Responsible Gaming us for more information and local support resources.

scrplay2 reserves the right to suspend, restrict, or terminate any user's account at any time, with or without prior notice, under the following circumstances:

• Violation of any part of these Terms & Conditions.
• Suspected or confirmed fraud, money laundering, or any other illegal activity.
• Failure to complete the KYC verification process within the stipulated timeframe.
• Opening multiple accounts by the same individual.
• Use of bots, automated software, or any other unfair means.
• Self-exclusion requests, or requests made by a family member supported by appropriate documentation.

Where an account is closed at the user's request and no breach of terms is involved, any valid balance in your account will be returned via the original payment method within 5 business days. Balances arising from bonuses that have not met the wagering requirements will be forfeited upon termination.

scrplay2 provides this platform on an "as is" and "as available" basis. To the extent permitted by applicable Malaysian law:

• Scrplay2 does not guarantee that the platform will operate without interruption, or that it will be free from errors or viruses.
• Scrplay2 is not liable for any direct or indirect financial losses arising from use of the platform, including gambling losses.
• Scrplay2 is not liable for any delays, disruptions, or failures caused by factors beyond our control, including internet outages, third-party service provider failures, or natural disasters.
• You acknowledge that gambling involves financial risk and that scrplay2 does not guarantee any winnings or outcomes from participation in any game on our platform.

Scrplay2's total liability to you under any circumstances shall not exceed the amount you deposited in the 30 days preceding the arising of the claim.

scrplay2 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Such amendments will take effect immediately upon publication on our website.

For material amendments (such as changes to withdrawal policies or bonus wagering requirements), we will send a notification to your registered email address at least 7 days before the changes take effect.

Continued use of the platform scrplay2 following the publication of any amendments shall be deemed acceptance of the revised terms. It is your responsibility to review this page periodically to ensure you are always up to date with the latest terms.

The "Last Updated" date at the top of this page indicates when these Terms were last amended. A version history of the Terms is available upon request through the scrplay2 support team.

These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with these Terms or the use of the platform scrplay2 shall be resolved through the following process:

1. Internal Resolution: All complaints must first be submitted to the scrplay2 support team via email at support@scrplay2.bet. We will endeavour to resolve all complaints within 14 business days.
2. Mediation: If an internal resolution cannot be reached, both parties agree to attempt voluntary mediation before pursuing formal legal action.
3. Jurisdiction: Should mediation fail, the dispute will be referred to the exclusive jurisdiction of the competent courts of Malaysia.

No legal action relating to the use of this platform may be brought after the expiry of one (1) year from the date of the incident giving rise to the claim.